Jericho Featherstone

Welcome to my professional portfolio, or as I like to think of it, a quiet celebration of everything I love about exceptional hospitality. If there’s one thing I’ve learned in my career—whether in hospitality, sales, or real estate—it’s that success isn’t just about what you do, but how you do it. Anyone can open a door, but can they do it with the perfect balance of warmth, finesse, and just enough enthusiasm to suggest that what’s behind it might change your life?

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I’ve spent years in Notting Hill, quietly studying the intricate dance of great service—the subtle cues, the unspoken expectations, the delicate balance between attentiveness and overstepping. I know when to anticipate a need before it’s voiced, how genuine care can shift service from transactional to transformational, and that the type of glass a guest drinks from is as important as the cocktail itself. It’s these quiet details that define the guest experience—building trust, loyalty, and the kind of relationships that last long after the service ends.

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Beyond my ability to charm and anticipate needs, I’ve also collected a few shiny academic accolades—six High Distinctions and two Distinctions from my online studies—proving that I don’t just care about doing things well, I care about doing them exceptionally well.

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But don’t just take my word for it. My testimonials page is filled with kind words from people who’ve interacted with me professionally, and unless I’ve bribed them all (which I haven’t—too expensive), you might find I’m exactly what you’re looking for.